Terms & Conditions

Terms and conditions

This website is operated by Nèi by Apartment Pte Ltd. The terms ‘we’, us, ‘our’ refers to Nèi by Apartment. Nèi by Apartment offers this website, including all information, tools and services available from this site to you, the user, continued upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our ‘Service’ and agree to be bound by the following terms and conditions (‘Terms of Service’, ‘Terms’), including those additional terms and conditions and polices referenced herein and/or available by hyperlink. These Terms and Service apply to all users of the site, inkling without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content. We reserve the right to make changes to these Terms of Use at anytime.

These Terms of Use cover your use of this Brand Site and the collection of services, software, applications, content and data feeds accessible through this Brand Site (the ‘Services’). We may update and change our Services from time to time, we may suspend or withdraw or restrict the availability of all or any part of our Services at any time, an we do not guarantee that our Services, or any content on it, will always be available or be uninterrupted. By using our Services, you confirm that you accept these Terms of Use and that you agree to comply with them. It is your responsibility to check this page periodically for changes. Your continued use of our access to the website following the post of any changes constitutes acceptance of those changes.

Customer Terms of Sale and Purchase

1. Acceptance

By ordering and making payment of a product listed on Nèi (‘a Nèi product) at the price stated on Nèi website, the person making the order (‘the Customer’) agrees to the Customer Term of Sale and Purchase with Nèi by Apartment Pte Ltd. (‘the Seller’). The Seller reserves the right to decline to proceed with this agreement by refunding any money paid to the Seller by the Customer.

2. Online store terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services

3. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

4. Accuracy, Completeness and Timeliness of Information

We endeavour to ensure that all the products on our website are accurately described, and we rely on information provided to us by our suppliers. Unfortunately, on some occasions, it is possible that our website will contain errors and we reserve the right to correct any errors or inaccuracies at any time, including after you have placed an order.

5. Modification to the Services and Prices

Prices for our products are subject to change without notice.We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

6. Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. For more detail, please review our Returns Policy.

7. Product Variation

Due to colours on-screen appearing differently due to varying monitor settings, fabric and material colours on the website may vary slightly in shade or hue from the actual product, Nèi website engages in the use of graphics, videos and other media, including but not limited to third-party apps or websites, in the pursuit of allowing the Customer the ability to have as much information about the product as is possible. In the use of such media, the Customer should accept a reasonable variation due to differences in lighting, sizing-references, and other varying physical and real-world conditions that may result in a different experience from what is seen on the respective media in a controlled or simulated environment.

In the event that the Nèi website contains typographical or content errors which result in the product being offered at terms other than what the Seller intended, the Seller shall not be responsible for such errors.